Privacy Policy
Last Updated: January 2026
Retail Therapy Canberra ("we," "us," "our," or "Company") operates the website retailtherapycanberra.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, particularly in relation to PayID pokies affiliate content and services.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, phone number, and other contact details you voluntarily provide through forms or inquiries
- Technical Data: IP address, browser type, operating system, device identifiers, and referring URL
- Cookies: Information stored via cookies and similar tracking technologies (see Cookie Policy below)
- Usage Data: Pages visited, time spent on the Site, clicks, links followed, and other browsing behavior
- Affiliate Data: Tracking identifiers used to monitor clicks, registrations, and referrals to third-party gambling operators
How We Use Information
Retail Therapy Canberra uses the information we collect for the following purposes:
- To provide, maintain, and improve our website and services
- To analyze website performance, user behavior, and engagement through analytics platforms
- To track affiliate referrals and commissions from partnered casinos and gambling operators
- To respond to your inquiries and customer service requests
- To send promotional emails and marketing communications (with your consent)
- To comply with legal obligations and enforce our Terms of Service
- To detect and prevent fraud, abuse, and security incidents
Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site usage. The types of cookies we use include:
- Essential Cookies: Required for website functionality and security
- Analytics Cookies: Track user behavior and site performance (Google Analytics, similar services)
- Affiliate Tracking Cookies: Monitor clicks and referrals to casino partners for commission attribution
- Marketing Cookies: Deliver targeted advertisements and measure campaign effectiveness
You can opt-out of non-essential cookies by adjusting your browser settings or using our cookie consent management tool. However, disabling essential cookies may impair website functionality. Third-party partners may also place cookies on your device; refer to their privacy policies for details.
Third-Party Links
Our website contains links to external websites, including online casinos, PayID gambling platforms, and affiliate partners. Retail Therapy Canberra is not responsible for the privacy practices, terms, or content of these third-party sites. We strongly encourage you to review the privacy policies of any external websites before providing personal information or engaging in gambling activities.
Your interactions with third-party gambling operators are governed by their respective privacy policies and terms of service, not this policy. Please gamble responsibly and verify that operators are licensed and regulated in your jurisdiction.
Your Rights
Under Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the following rights:
- Right to Access: Request access to personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete personal data
- Right to Deletion: Request deletion of your personal information (subject to legal obligations)
- Right to Opt-Out: Opt-out of marketing communications and non-essential tracking at any time
- Right to Complain: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs
To exercise these rights, contact us using the details provided in the Contact Us section below.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Generally:
- Personal data collected for affiliate tracking is retained for 12–24 months
- Analytics data is retained for up to 26 months
- Email inquiries are retained for 3 years
- Legal and compliance records are retained in accordance with Australian regulations
You may request deletion of your personal data at any time, subject to legal and regulatory obligations.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Retail Therapy Canberra
Email: [email protected]
Website: retailtherapycanberra.com
We will endeavor to respond to your inquiry within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Responsible Gambling: If you or someone you know is struggling with gambling, please contact the National Problem Gambling Support Service or your local gambling regulator for assistance.